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Alba U-shape Hoop Earrings
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Description
Width: 3mm
Size: 20 x 16mm
FAQs
Q: Do you provide samples ?
A: Yes.Please feel free to contact us.
Q: Can you customize logo ? Customized our designs ?
A: Yes , we support , pls provide your logo. -About your design ,the MOQ : 300PCS of each designs.
Q: What is your delivery time ?
A: It depends on the order quantity and the season you place the order. Usually , we will send out your parcel within 48 hours.
Q: What is the shipping method ?
A: It could be shipped by sea,by air or by express(UPS,DHL,TNT,FEDEX ect). Please confirm with us before placing orders.
Q: What can I do that products which is broken , missing ?
A: Please don't open dispute , contact us , we will give you satisfactory solutions.
Q: Does it support drop shipping ?
A: Yes.Please feel free to contact us.
Q: Does it darken with time ?
A: We promise that it won't be darken within 2 year . And it is made of stainless steel , which is the same material with medical instruments.
SIZING & JEWELRY Care
To preserve the beauty and longevity of your pieces, handle them with care and store them in a dry place when not in use. Avoid contact with harsh chemicals to maintain their original finish and shine.
For detailed sizing and care tips, visit our Jewelry & Sizing Guide on our website.
Design
Our dedication to excellence extends beyond material, each piece embodies refined minimalism, artistry, and enduring craftsmanship.
EZENNA FAQs
Return policy
Our goal is for every customer to love their purchase. If you’re not completely satisfied, please email our team at customercare@ezenna.com within 14 days of delivery to request a return.
All returns must be authorised by our team before being sent back. Items must be unworn, in original packaging, and returned in their original condition to qualify for a refund or exchange.
We reserve the right to decline returns that do not meet these conditions. Once approved, return instructions will be provided via email.
Shipping POLICY
We aim to process and dispatch all orders within 1–3 business days. Once shipped, your order will typically arrive within 5–7 business days, depending on your location.
You’ll receive a shipping confirmation email with tracking details once your order is on its way.
Please note that delivery times may vary slightly due to courier schedules, customs clearance, or high-volume periods.
CAN I TRACK MY ORDER?
We aim to process and dispatch all orders within 1–3 business days. Once shipped, your order will typically arrive within 5–7 business days, depending on your location.
You’ll receive a shipping confirmation email with tracking details once your order is on its way.
Please note that delivery times may vary slightly due to courier schedules, customs clearance, or high-volume periods.
Manufacturing
Our pieces are crafted through a network of trusted global partners who share our commitment to exceptional quality and craftsmanship. Each item is produced in facilities that meet our standards for ethics, precision, and long-lasting design.
This allows us to offer premium materials and fair value without compromise.
What if my order arrives damaged or faulty?
Please contact customercare@ezenna.com within 48 hours of delivery with photos and your order number.
FREE SHIPPING
Fast and free delivery on all orders over $60
EASY RETURNS
Returns extended to 60 days
12 MONTH WARRANTY
Buy with trust and peace of mind.
SUSTAINABILITY
We have cut carbon emissions by 50%.